.support-page{--sp-ink:#181818;--sp-ink-2:#242424;--sp-muted:#686868;--sp-line:#d7d7d7;--sp-paper:#ffffff;--sp-accent:#c81020;overflow-x:clip;background:var(--bg-main)}
.support-page .header-inner{width:min(var(--wide),calc(100% - var(--pad)*2));height:100%;margin:auto;display:flex;align-items:center;justify-content:space-between;gap:24px}
.support-page .brand-lockup{display:flex;align-items:center;gap:11px;flex-shrink:0}
.support-page .brand-mark{width:36px;height:36px;border:1px solid currentColor;display:flex;align-items:center;justify-content:center;gap:2px;font-size:12px;font-weight:700;letter-spacing:-.1em}
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.support-page .brand-name{display:flex;flex-direction:column;line-height:1.1}
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.support-page .brand-name small{margin-top:5px;font-size:7px;font-weight:600;letter-spacing:.12em;opacity:.68}
.support-page .site-header{position:absolute;z-index:200;top:0;left:0;width:100%;height:82px;color:#fff;border-bottom:1px solid rgba(255,255,255,.2);transition:background .3s,color .3s,border-color .3s,box-shadow .3s}
.support-page .site-header.is-scrolled{position:fixed;color:var(--sp-ink);background:rgba(255,255,255,.96);border-color:var(--border);box-shadow:0 7px 32px rgba(16,16,16,.06);backdrop-filter:blur(14px)}
.support-page .primary-navigation{height:100%;display:flex;align-items:center}
.support-page .nav-list{height:100%;display:flex;align-items:center;gap:clamp(13px,1.3vw,21px);list-style:none;padding:0;margin:0}
.support-page .nav-item{height:100%;position:relative;display:flex;align-items:center}
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.support-page .nav-link[aria-current=page]:after{position:absolute;right:0;bottom:0;left:0;height:2px;background:var(--accent);content:""}
.support-page .nav-chevron{width:6px;height:6px;border-right:1px solid currentColor;border-bottom:1px solid currentColor;transform:rotate(45deg) translateY(-2px);transition:transform .2s}
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.support-page .header-quote{font-size:11px;font-weight:600;letter-spacing:.03em;white-space:nowrap}
.support-page .header-actions .button{padding-inline:13px;font-size:11px;gap:12px}
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.support-page .nav-item.is-open .mega-panel{opacity:1;visibility:visible;transform:translateY(0)}
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.support-page .mega-panel .mega-intro p{margin:16px 0;font-size:23px;line-height:1.12;letter-spacing:-.05em}
.support-page .mega-panel .mega-intro p em{font-family:var(--serif);font-size:28px}
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.support-page .mega-panel .mega-links a span{font-size:11px;color:#999999}
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.support-page .mega-feature>span{position:absolute;z-index:1;left:14px;bottom:14px;display:grid;color:#fff}
.support-page .mega-feature small{font-size:11px;letter-spacing:.13em}
.support-page .mega-feature b{font-size:15px;font-weight:500}
.support-page .mega-panel--solutions{grid-template-columns:.9fr 1fr .72fr;width:min(760px,calc(100vw - 80px))}
.support-page .mega-note{align-self:center;display:flex;gap:12px;align-items:flex-start}
.support-page .mega-note .note-line{width:24px;height:1px;flex-shrink:0;background:var(--accent);margin-top:9px}
.support-page .mega-note p{font-size:14px;line-height:1.65;color:var(--text-secondary)}
.support-page .mobile-nav-top,.support-page .mobile-nav-bottom,.support-page .menu-toggle,.support-page .nav-scrim{display:none}
.support-page .site-footer{padding-top:72px;background:#161616;color:#fff}
.support-page .footer-top{display:grid;grid-template-columns:1.4fr repeat(5,1fr);gap:24px;padding-bottom:61px}
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.support-page .footer-column a{font-size:11px;color:rgba(255,255,255,.58);transition:color .2s}
.support-page .footer-column a:hover,.support-page .footer-bottom a:hover{color:var(--accent-bright)}
.support-page .footer-bottom{min-height:61px;padding-block:14px;border-top:1px solid rgba(255,255,255,.16);display:flex;align-items:center;justify-content:space-between;gap:16px;color:rgba(255,255,255,.46);font-size:11px}
.support-page .footer-bottom>div{display:flex;gap:19px}
.support-page .footer-bottom a{transition:color .2s}
.support-page .footer-disclosure{max-width:340px;text-align:center}
.support-page [hidden]{display:none!important}
.support-page .support-hero{position:relative;min-height:800px;padding:139px 0 58px;background:#1b1b1b;color:#f5f5f5;overflow:hidden}
.support-page .support-hero:before{position:absolute;inset:0;content:"";pointer-events:none;background:linear-gradient(112deg,#181818 0%,rgba(24,24,24,.98) 39%,rgba(24,24,24,.42) 100%)}
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.support-page .support-breadcrumb a{color:#efefef}
.support-page .support-breadcrumb span[aria-current=page]{color:rgba(255,255,255,.6)}
.support-page .support-hero-copy{grid-column:1;grid-row:2;max-width:650px;padding-bottom:32px}
.support-page .support-hero-copy>.eyebrow{margin-bottom:26px}
.support-page .support-hero-copy h1{font-size:clamp(62px,7.4vw,104px);line-height:.88;letter-spacing:-.075em}
.support-page .support-hero-copy h1 em{font-size:1.02em}
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.support-page .support-hero-description{max-width:550px;margin-top:18px;color:rgba(245,245,245,.74);font-size:14px;line-height:1.8}
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.support-page .support-hero-visual img{height:auto;aspect-ratio:1.17;object-fit:cover;filter:saturate(.74)}
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.support-page .support-hero-visual figcaption span:first-child{color:#c81020}
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.support-page .support-hero-callout b{display:block;margin-top:10px;font-family:var(--serif);font-size:24px;font-weight:400;line-height:1.02}
.support-page .callout-rule{display:block;width:33px;height:1px;margin:12px 0;background:var(--accent)}
.support-page .support-hero-callout small{color:#777777;font-size:11px;line-height:1.5}
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.support-page .support-hero-note span{flex:0 0 auto;color:#c81020;font-family:var(--sans);font-size:11px;font-style:normal;font-weight:700;letter-spacing:.15em}
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.support-page .support-section-nav a:hover{color:var(--sp-ink)}
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.support-page .router-choice small{display:block;max-width:235px;margin-top:8px;color:#767676;font-size:11px;line-height:1.55}
.support-page .router-choice:hover small,.support-page .router-choice[aria-pressed=true] small{color:rgba(255,255,255,.63)}
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.support-page .router-safety-note{margin:19px 0 0;color:#797979;font-size:11px;line-height:1.65}
.support-page .router-safety-note strong{color:#3e3e3e}
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.support-page .path-link b{color:#c81020;font-size:15px}
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.support-page .support-feature-card{padding:clamp(26px,3vw,42px);border:1px solid #d7d7d7;background:#ffffff}
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.support-page .technical-copy h2{max-width:590px}
.support-page .technical-copy>.lead-copy{margin-top:24px;font-size:clamp(20px,2vw,25px)}
.support-page .technical-copy>p:not(.eyebrow):not(.lead-copy){max-width:530px;margin-top:14px;color:#6c6c6c;font-size:14px;line-height:1.8}
.support-page .technical-copy .button{margin-top:25px;font-size:11px;gap:14px}
.support-page .technical-issue-board{padding:30px;background:#242424;color:#f3f3f3;box-shadow:0 24px 60px rgba(23,23,23,.12)}
.support-page .board-overline{color:#c81020;font-size:11px;font-weight:700;letter-spacing:.15em}
.support-page .issue-chip-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 18px;margin-top:22px;border-top:1px solid rgba(255,255,255,.15)}
.support-page .issue-chip-grid span{position:relative;padding:12px 0 12px 14px;border-bottom:1px solid rgba(255,255,255,.15);color:rgba(255,255,255,.76);font-size:11px}
.support-page .issue-chip-grid span:before{position:absolute;top:50%;left:0;width:5px;height:5px;border:1px solid #c81020;content:"";transform:translateY(-50%)}
.support-page .technical-safety{display:grid;grid-template-columns:34px 1fr;gap:14px;align-items:start;margin-top:22px;padding:15px;background:#2f2f2f;border-left:2px solid #c81020}
.support-page .safety-mark{display:grid;width:24px;height:24px;place-items:center;border:1px solid #c81020;color:#c81020;font-size:12px}
.support-page .technical-safety p{color:rgba(255,255,255,.75);font-size:14px;line-height:1.65}
.support-page .technical-board-foot{display:flex;align-items:center;gap:10px;margin-top:22px;color:#aeaeae;font-size:11px;font-weight:700;letter-spacing:.13em}
.support-page .technical-board-foot i{width:22px;height:1px;background:#787878}
.support-page .identify-section{padding-top:clamp(93px,10vw,140px);padding-bottom:clamp(95px,10vw,144px);background:#ffffff}
.support-page .identify-section .support-section-head{margin-bottom:43px}
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.support-page .identify-visual{position:relative;min-height:385px;padding:30px;background:#222222;color:#f3f3f3;overflow:hidden}
.support-page .identify-car-line{position:relative;height:215px;margin-top:20px}
.support-page .identify-car-line:before{position:absolute;left:11%;right:8%;bottom:34px;height:84px;border:2px solid #cecece;border-radius:57% 32% 12% 18% / 34% 37% 22% 24%;content:"";transform:skewX(-9deg)}
.support-page .identify-car-line:after{position:absolute;left:28%;bottom:112px;width:40%;height:72px;border:2px solid #cecece;border-bottom:0;border-radius:60% 45% 0 0;content:"";transform:skewX(-11deg)}
.support-page .car-roof,.support-page .car-body{position:absolute;pointer-events:none}
.support-page .car-wheel{position:absolute;bottom:19px;width:48px;height:48px;border:8px solid #242424;border-radius:50%;background:#c81020;box-shadow:0 0 0 2px #cecece}
.support-page .car-wheel--one{left:23%}
.support-page .car-wheel--two{right:18%}
.support-page .label-pin{position:absolute;padding:6px 8px;border:1px solid rgba(255,255,255,.35);background:#303030;color:#c81020;font-size:11px;font-weight:700;letter-spacing:.1em}
.support-page .label-pin:after{position:absolute;top:100%;left:50%;height:33px;border-left:1px dashed #c81020;content:""}
.support-page .label-pin--vehicle{top:8px;left:13%}
.support-page .label-pin--charger{top:25px;right:3%}
.support-page .sample-label{position:absolute;right:28px;bottom:13px;width:190px;padding:11px;background:#ffffff;color:#222222;transform:rotate(-4deg);box-shadow:0 10px 26px rgba(0,0,0,.22)}
.support-page .sample-label span,.support-page .sample-label strong,.support-page .sample-label i{display:block}
.support-page .sample-label span{color:#a30e1b;font-size:11px;font-weight:700;letter-spacing:.1em}
.support-page .sample-label b{display:block;margin-top:7px;font-size:11px}
.support-page .sample-label strong{margin-top:5px;font-size:11px;font-weight:500}
.support-page .sample-label i{margin-top:4px;color:#686868;font-family:monospace;font-size:11px;font-style:normal;letter-spacing:.12em}
.support-page .identify-visual>p{position:absolute;bottom:17px;left:30px;max-width:calc(100% - 250px);color:rgba(255,255,255,.5);font-size:14px;line-height:1.5}
.support-page .identify-copy>.path-number{display:block;margin-bottom:13px}
.support-page .identify-list{display:grid;margin:0;padding:0;list-style:none;border-top:1px solid #cfcfcf}
.support-page .identify-list li{display:grid;grid-template-columns:160px minmax(0,1fr);gap:15px;padding:14px 0;border-bottom:1px solid #cfcfcf}
.support-page .identify-list b{font-size:11px;font-weight:600}
.support-page .identify-list span{color:#6f6f6f;font-size:11px;line-height:1.6}
.support-page .fleet-reference-note{display:flex;flex-direction:column;gap:4px;margin-top:20px;padding:14px 16px;background:#ffffff;border-left:2px solid var(--sp-accent)}
.support-page .fleet-reference-note b{font-size:11px}
.support-page .fleet-reference-note span{color:#747474;font-size:11px}
.support-page .describe-section{padding:clamp(90px,10vw,135px) 0;background:#1f1f1f;color:#f3f3f3}
.support-page .describe-grid{display:grid;grid-template-columns:minmax(0,.96fr) minmax(370px,.82fr);gap:8vw;align-items:center}
.support-page .describe-section h2{max-width:610px}
.support-page .describe-section>div>div:first-child>p:not(.eyebrow){max-width:520px;margin-top:20px;color:rgba(255,255,255,.64);font-size:14px;line-height:1.8}
.support-page .describe-checks{display:grid;margin:29px 0 0;padding:0;list-style:none;border-top:1px solid rgba(255,255,255,.16)}
.support-page .describe-checks li{display:grid;grid-template-columns:36px 1fr;gap:10px;padding:12px 0;border-bottom:1px solid rgba(255,255,255,.16);color:rgba(255,255,255,.83);font-size:11px}
.support-page .describe-checks li span{color:#c81020;font-size:11px;font-weight:700}
.support-page .description-compare{padding:28px;background:#2b2b2b;border:1px solid rgba(255,255,255,.12)}
.support-page .description-compare .board-overline{display:block;margin-bottom:15px}
.support-page .description-example{margin-top:12px;padding:18px;background:#ffffff;color:#1c1c1c}
.support-page .description-example>span{font-size:11px;font-weight:700;letter-spacing:.14em}
.support-page .description-example p{margin-top:10px;font-family:var(--serif);font-size:21px;line-height:1.2}
.support-page .description-example b{display:block;margin-top:12px;color:#747474;font-size:11px;font-weight:600}
.support-page .description-example--good{border-left:2px solid #c81020}
.support-page .description-example--weak{background:#ffffff}
.support-page .description-compare>.micro-note{margin-top:15px;color:rgba(255,255,255,.55)!important}
.support-page .evidence-section{padding-top:clamp(90px,10vw,136px);padding-bottom:clamp(90px,10vw,130px)}
.support-page .evidence-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));border-top:1px solid var(--sp-line);border-bottom:1px solid var(--sp-line)}
.support-page .evidence-grid article{min-height:185px;padding:20px 22px 21px 0}
.support-page .evidence-grid article+article{padding-left:22px;border-left:1px solid var(--sp-line)}
.support-page .evidence-grid article>span{color:#a30e1b;font-size:11px;font-weight:700;letter-spacing:.13em}
.support-page .evidence-grid h3{margin-top:24px;font-size:20px}
.support-page .evidence-grid p{margin-top:10px;color:#727272;font-size:14px;line-height:1.7}
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.support-page .evidence-file-note>span{color:#a30e1b;font-size:11px;font-weight:700;letter-spacing:.06em}
.support-page .evidence-file-note small{color:#787878;font-size:11px;line-height:1.6}
.support-page .safe-check-section{padding:clamp(88px,9vw,128px) 0;background:#ffffff}
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.support-page .stop-card{padding:31px;background:#222222;color:#f3f3f3;box-shadow:0 25px 60px rgba(23,23,23,.12)}
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.support-page .systems-section{padding-top:clamp(96px,10vw,140px);padding-bottom:clamp(95px,10vw,136px)}
.support-page .systems-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));border-top:1px solid var(--sp-line);border-left:1px solid var(--sp-line)}
.support-page .system-card{min-height:300px;padding:27px 29px;border-right:1px solid var(--sp-line);border-bottom:1px solid var(--sp-line);background:#ffffff}
.support-page .system-card--battery{background:#ffffff}
.support-page .system-index{color:#a30e1b;font-size:11px;font-weight:700;letter-spacing:.15em}
.support-page .system-card h3{max-width:500px;margin-top:21px;font-size:27px;line-height:1.09}
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.support-page .system-alert--plain b{color:#363636}
.support-page .system-alert--plain span{color:#6a6a6a}
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.support-page .system-tags span{padding:6px 8px;border:1px solid #d4d4d4;color:#595959;font-size:11px}
.support-page .system-card .text-link{margin-top:21px;font-size:11px}
.support-page .documentation-strip{display:grid;grid-template-columns:minmax(210px,.8fr) minmax(0,1.35fr) auto;align-items:center;gap:27px;margin-top:26px;padding:24px 26px;background:#222222;color:#f3f3f3}
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.support-page .commercial-section{padding-top:clamp(95px,10vw,140px);padding-bottom:clamp(95px,10vw,138px);background:#ffffff}
.support-page .commercial-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));border:1px solid #d0d0d0}
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.support-page .commercial-card--dark .micro-note{margin-top:10px;color:rgba(255,255,255,.46)!important}
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.support-page .fleet-status-list span{padding:6px 8px;border:1px solid rgba(255,255,255,.2);color:rgba(255,255,255,.8);font-size:11px}
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.support-page .commercial-card--dark .secondary-card-link{color:rgba(255,255,255,.65)}
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.support-page .repeat-section h2{max-width:700px}
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.support-page .repeat-reference{padding:28px;background:#2b2b2b;border:1px solid rgba(255,255,255,.12)}
.support-page .repeat-reference ol{display:grid;gap:0;margin:19px 0;padding:0;list-style:none;border-top:1px solid rgba(255,255,255,.14)}
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.support-page .support-process-list li{position:relative;min-height:160px;padding:21px 25px 15px 0;border-top:1px solid var(--sp-line)}
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.support-page .support-process-list li>span{color:#a30e1b;font-size:11px;font-weight:700;letter-spacing:.14em}
.support-page .support-process-list h3{margin-top:20px;font-size:22px}
.support-page .support-process-list p{max-width:190px;margin-top:6px;color:#737373;font-size:14px;line-height:1.6}
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.support-page .checklist-section .button{margin-top:24px;min-height:46px;font-size:11px;gap:16px}
.support-page .copy-status{min-height:18px!important;margin-top:8px!important;color:#5d672c!important;font-size:11px!important}
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.support-page .checklist-board li{position:relative;padding-left:17px;color:#535353;font-size:11px;line-height:1.55}
.support-page .checklist-board li:before{position:absolute;top:.46em;left:0;width:7px;height:7px;border:1px solid #c81020;content:""}
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.support-page .safety-boundaries-grid{display:grid;grid-template-columns:1fr 1fr;gap:24px}
.support-page .safety-panel,.support-page .boundaries-panel{padding:clamp(28px,4vw,48px)}
.support-page .safety-panel{background:#222222;color:#f3f3f3}
.support-page .safety-panel .eyebrow{color:rgba(255,255,255,.68)}
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.support-page .boundaries-panel .text-link{margin-top:19px;font-size:11px}
.support-page .support-request-section{padding-top:clamp(98px,10vw,146px);padding-bottom:clamp(96px,10vw,138px);background:#ffffff}
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.support-page .support-request-intro h2{max-width:510px}
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.support-page .support-request-intro>.lead-copy{font-size:clamp(19px,1.9vw,23px);color:#3a3a3a}
.support-page .request-next-step{margin-top:27px;padding:19px;background:#ffffff;border-left:2px solid #c81020}
.support-page .request-next-step .path-number{color:#a30e1b}
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.support-page .support-form-shell{min-width:0;background:#ffffff;border:1px solid #dcdcdc;box-shadow:0 24px 70px rgba(23,23,23,.07)}
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.support-page .preview-notice span{color:rgba(255,255,255,.67);font-size:11px;line-height:1.55}
.support-page .support-form{padding:25px}
.support-page .support-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:15px 14px}
.support-page .support-form-grid>label:not(.support-consent):not(.upload-control):not(.honeypot-field){display:grid;align-content:start;gap:7px;color:#3c3c3c;font-size:11px;font-weight:700;letter-spacing:.035em}
.support-page .support-form label>span:first-child{color:#a30e1b}
.support-page .support-form label small{margin-left:3px;color:#888888;font-size:11px;font-weight:400;letter-spacing:0}
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.support-page .support-form textarea{min-height:120px;resize:vertical}
.support-page .support-form input::placeholder,.support-page .support-form textarea::placeholder{color:#a1a1a1}
.support-page .support-form-grid .support-form-wide{grid-column:1/-1}
.support-page .support-form-grid>label>small{margin-left:0!important;color:#868686!important;font-size:11px!important;line-height:1.5}
.support-page .support-context-wrap{padding:13px;background:#ffffff;border-left:2px solid #c81020}
.support-page .support-context-wrap>.path-number{display:block;margin-bottom:10px;color:#a30e1b;font-size:11px}
.support-page .support-context-row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.support-page .support-context-row label{display:grid;gap:6px;color:#3c3c3c;font-size:11px;font-weight:700}
.support-page .support-context-row label small{color:#868686;font-size:11px;font-weight:400}
.support-page .support-context-row[hidden]{display:none!important}
.support-page .reference-photo-note{color:#a30e1b!important}
.support-page .support-form .safety-fieldset{padding:15px;border:1px solid #d7d7d7}
.support-page .safety-fieldset legend{padding:0 6px;color:#3c3c3c;font-size:11px;font-weight:700}
.support-page .safety-choice-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px 13px}
.support-page .safety-choice-grid label{display:flex;align-items:flex-start;gap:7px;color:#686868;font-size:11px;line-height:1.5}
.support-page .support-form input[type=checkbox]{width:15px;height:15px;flex:0 0 auto;margin:0;accent-color:#c81020}
.support-page .form-safety-alert{margin-top:13px;padding:12px 13px;background:#f2e5cf;border-left:3px solid #b46227;color:#503a28;font-size:11px;line-height:1.65}
.support-page .upload-control{display:grid;gap:8px;padding:14px;border:1px dashed #c7c7c7;background:#ffffff;color:#3c3c3c;font-size:11px;font-weight:700}
.support-page .upload-control input[type=file]{max-width:100%;font-family:var(--sans);font-size:14px;font-weight:400}
.support-page .upload-drop-note{color:#787878;font-size:11px;font-weight:400;line-height:1.5}
.support-page .upload-preview{display:grid;gap:6px;margin:0;padding:0;list-style:none}
.support-page .upload-preview li{display:flex;justify-content:space-between;gap:12px;padding:7px 9px;background:#ffffff;color:#565656;font-size:11px;font-weight:400;overflow-wrap:anywhere}
.support-page .upload-preview button{flex:0 0 auto;color:#a30e1b;font-size:11px;text-decoration:underline}
.support-page .upload-message{min-height:13px;margin:0!important;color:#656565!important}
.support-page .honeypot-field{position:absolute!important;left:-10000px!important;width:1px!important;height:1px!important;overflow:hidden!important}
.support-page .support-consent{display:flex;align-items:flex-start;gap:10px;padding-top:4px;color:#676767;font-size:11px;line-height:1.6}
.support-page .support-consent a{color:#363636;text-decoration:underline;text-underline-offset:3px}
.support-page .support-consent b{color:#a30e1b}
.support-page .support-form-submit{display:flex;align-items:center;gap:15px;margin-top:20px;padding-top:17px;border-top:1px solid #dfdfdf}
.support-page .support-form-submit .button{min-height:47px;padding-inline:15px;gap:14px;font-size:11px}
.support-page .support-form-submit p{max-width:230px;color:#868686;font-size:14px;line-height:1.5}
.support-page .form-result{margin-top:15px;padding:13px 15px;background:#ffffff;border-left:2px solid #a30e1b;color:#4c4c4c;font-size:11px;line-height:1.65}
.support-page .form-security-note{display:grid;grid-template-columns:145px 1fr;gap:15px;padding:17px 22px;background:#ffffff;border-top:1px solid #dedede}
.support-page .form-security-note .path-number{color:#a30e1b}
.support-page .form-security-note p{color:#747474;font-size:14px;line-height:1.65}
.support-page .support-faq-section{padding-top:clamp(100px,10vw,148px);padding-bottom:clamp(95px,10vw,140px);background:#ffffff}
.support-page .support-faq-grid{display:grid;grid-template-columns:minmax(0,.63fr) minmax(0,1.2fr);gap:8vw;align-items:start}
.support-page .support-faq-intro{position:sticky;top:145px}
.support-page .support-faq-intro h2{max-width:500px}
.support-page .support-faq-intro>p:not(.eyebrow){max-width:400px;margin-top:19px;color:#6a6a6a;font-size:14px;line-height:1.8}
.support-page .support-faq-intro .text-link{margin-top:21px;font-size:11px}
.support-page .support-faq-list{border-top:1px solid #cdcdcd}
.support-page .support-faq-list details{border-bottom:1px solid #cdcdcd}
.support-page .support-faq-list summary{position:relative;padding:17px 38px 17px 0;color:#2b2b2b;font-size:14px;font-weight:600;line-height:1.4;cursor:pointer;list-style:none}
.support-page .support-faq-list summary::-webkit-details-marker{display:none}
.support-page .support-faq-list summary:after{position:absolute;top:50%;right:4px;width:9px;height:9px;border-right:1px solid #a30e1b;border-bottom:1px solid #a30e1b;content:"";transform:translateY(-70%) rotate(45deg);transition:transform .2s}
.support-page .support-faq-list details[open] summary:after{transform:translateY(-25%) rotate(225deg)}
.support-page .support-faq-list details>div{padding:0 35px 18px 0}
.support-page .support-faq-list p{color:#686868;font-size:14px;line-height:1.75}
.support-page .support-faq-list a{display:inline-block;margin-top:9px;color:#a30e1b;font-size:11px;font-weight:700;text-decoration:underline;text-underline-offset:3px}
.support-page .support-final-cta{position:relative;padding:clamp(78px,8vw,110px) 0;background:#191919;color:#f2f2f2;overflow:hidden}
.support-page .support-final-cta:before{position:absolute;right:-10%;top:-95%;width:62vw;aspect-ratio:1;border:1px solid rgba(255,255,255,.08);border-radius:50%;content:"";box-shadow:0 0 0 48px rgba(255,255,255,.025),0 0 0 96px rgba(255,255,255,.018)}
.support-page .support-final-grid{position:relative;display:grid;grid-template-columns:minmax(0,1fr) 240px 170px;gap:48px;align-items:center}
.support-page .support-final-cta h2{font-size:clamp(45px,6vw,76px);line-height:.95}
.support-page .support-final-cta>div>div:first-child>p:not(.eyebrow){max-width:580px;margin-top:19px;color:rgba(255,255,255,.65);font-size:14px;line-height:1.8}
.support-page .support-final-actions{display:grid;justify-items:start;gap:17px}
.support-page .support-final-actions .button{min-height:48px;padding-inline:13px;gap:12px;font-size:11px;white-space:nowrap}
.support-page .support-final-actions .text-link{font-size:11px;white-space:nowrap}
.support-page .support-final-mark{position:relative;display:grid;width:136px;height:136px;place-items:center;justify-self:end;border:1px solid rgba(255,255,255,.28);border-radius:50%;color:#e6e6e6}
.support-page .support-final-mark:before,.support-page .support-final-mark:after{position:absolute;left:50%;width:28px;height:1px;background:#c81020;content:"";transform:translateX(-50%)}
.support-page .support-final-mark:before{top:36px}.support-page .support-final-mark:after{bottom:36px}
.support-page .support-final-mark i{position:absolute;top:50%;left:15px;right:15px;height:1px;background:linear-gradient(90deg,#c81020 0 47%,rgba(255,255,255,.2) 47%);transform:translateY(-50%)}
.support-page .support-final-mark b{align-self:flex-end;margin-bottom:23px;font-family:var(--serif);font-size:29px;font-weight:400;line-height:.9}
.support-page .toast{z-index:1500}

@media(max-width:1200px){
  .support-page .nav-list{gap:10px}
  .support-page .nav-trigger,.support-page .nav-link{font-size:11px}
  .support-page .header-actions{gap:9px}
  .support-page .header-quote{display:none}
}
@media(max-width:1280px){
  .support-page .site-header{height:76px;z-index:200}
  .support-page .primary-navigation{position:fixed;z-index:200;top:0;right:0;width:min(440px,100vw);height:100dvh;display:flex;flex-direction:column;align-items:stretch;justify-content:flex-start;padding:24px 26px 28px;background:#ffffff;color:#181818;box-shadow:-25px 0 70px rgba(11,11,11,.2);overflow:auto;transform:translateX(105%);transition:transform .35s var(--ease)}
  .support-page .primary-navigation.is-open{transform:translateX(0)}
  .support-page .mobile-nav-top{display:flex;align-items:center;justify-content:space-between;padding-bottom:26px;border-bottom:1px solid var(--border)}
  .support-page .mobile-nav-top .eyebrow{font-size:11px}
  .support-page .menu-close{font-size:11px}
  .support-page .menu-close span{margin-left:8px;font-size:18px}
  .support-page .nav-list{height:auto;display:flex;flex-direction:column;align-items:stretch;gap:0;padding-top:13px}
  .support-page .nav-list>li{display:block;height:auto;border-bottom:1px solid var(--border)}
  .support-page .nav-trigger,.support-page .nav-link{width:100%;min-height:52px;justify-content:space-between;font-size:13px}
  .support-page .nav-link{height:auto}
  .support-page .nav-link[aria-current=page]:after{right:auto;width:34px}
  .support-page .nav-chevron{margin-right:5px}
  .support-page .mega-panel,.support-page .mega-panel--solutions{position:static;width:100%;display:none;grid-template-columns:minmax(0,1fr);gap:13px;padding:10px 0 17px;border:0;box-shadow:none;background:transparent;opacity:1;visibility:visible;transform:none}
  .support-page .nav-item.is-open .mega-panel{display:grid}
  .support-page .mega-panel .mega-intro p{margin:8px 0 10px;font-size:20px}
  .support-page .mega-panel .mega-intro p em{font-size:24px}
  .support-page .mega-panel .mega-intro .text-link,.support-page .mega-feature,.support-page .mega-note{display:none}
  .support-page .mega-panel .mega-links a{padding:8px 0;font-size:11px}
  .support-page .mobile-nav-bottom{display:flex;flex-direction:column;align-items:center;gap:17px;width:100%;padding-top:26px;margin-top:auto}
  .support-page .mobile-nav-bottom .button{width:100%;justify-content:space-between}
  .support-page .mobile-quote-link{font-size:11px;border-bottom:1px solid var(--accent);padding-bottom:4px}
  .support-page .menu-toggle{width:42px;height:42px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;color:inherit}
  .support-page .menu-toggle span{width:22px;height:1px;background:currentColor;transition:transform .2s}
  .support-page .menu-toggle[aria-expanded=true] span:first-child{transform:translateY(3.5px) rotate(45deg)}
  .support-page .menu-toggle[aria-expanded=true] span:last-child{transform:translateY(-3.5px) rotate(-45deg)}
  .support-page .header-inner{justify-content:space-between}
  .support-page .header-actions{margin-left:auto}
  .support-page .nav-scrim{position:fixed;z-index:150;inset:0;display:block;background:rgba(17,17,17,.55);opacity:0;visibility:hidden;transition:opacity .25s,visibility .25s}
  .support-page .nav-scrim.is-visible{opacity:1;visibility:visible}
  .support-page .site-header.is-scrolled .header-actions .button{display:inline-flex}
  .support-page .support-hero-grid{grid-template-columns:minmax(0,1fr) minmax(360px,.82fr);column-gap:35px}
  .support-page .support-hero-copy h1{font-size:clamp(58px,7vw,80px)}
  .support-page .footer-top{grid-template-columns:repeat(5,minmax(0,1fr));gap:22px}
  .support-page .footer-brand{grid-column:1/-1}
  .support-page .footer-brand>p{max-width:390px}
  .support-page .support-request-grid{grid-template-columns:minmax(0,.65fr) minmax(470px,1fr);gap:5vw}
}
@media(max-width:900px){
  .support-page .support-hero{min-height:0;padding-top:116px;padding-bottom:44px}
  .support-page .support-hero-grid{grid-template-columns:minmax(0,1fr);grid-template-rows:auto auto auto auto;gap:24px;min-height:0}
  .support-page .support-breadcrumb{grid-column:1;grid-row:1;margin-bottom:9px}
  .support-page .support-hero-copy{grid-column:1;grid-row:2;max-width:720px;padding-bottom:0}
  .support-page .support-hero-copy h1{font-size:clamp(58px,9vw,82px)}
  .support-page .support-hero-visual{grid-column:1;grid-row:3;width:min(100%,690px);justify-self:end}
  .support-page .support-hero-visual img{aspect-ratio:1.35}
  .support-page .support-hero-note{grid-column:1;grid-row:4;margin-top:4px}
  .support-page .support-flow-rail .container{gap:7px;min-height:58px}
  .support-page .support-flow-rail span{font-size:11px;letter-spacing:.09em}
  .support-page .support-intro-grid,.support-page .technical-grid,.support-page .identify-grid,.support-page .describe-grid,.support-page .safe-check-grid,.support-page .repeat-grid,.support-page .checklist-grid{grid-template-columns:minmax(0,1fr);gap:38px}
  .support-page .support-intro-copy{padding-top:0;max-width:650px}
  .support-page .support-principle-strip{grid-template-columns:145px 1fr;gap:15px}
  .support-page .support-principle-strip .principle-index{grid-column:2}
  .support-page .support-section-head--split{grid-template-columns:minmax(0,1fr);gap:20px}
  .support-page .support-section-head--split>p:not(.eyebrow){max-width:620px}
  .support-page .router-choice-grid,.support-page .support-path-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
  .support-page .router-result{grid-template-columns:1fr 1fr}
  .support-page .router-result .button{grid-column:1/-1;width:max-content}
  .support-page .support-feature-grid{grid-template-columns:minmax(0,1fr)}
  .support-page .identify-visual{width:min(100%,690px)}
  .support-page .evidence-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
  .support-page .evidence-grid article:nth-child(3){padding-left:0;border-left:0;border-top:1px solid var(--sp-line)}
  .support-page .evidence-grid article:nth-child(4){border-top:1px solid var(--sp-line)}
  .support-page .evidence-file-note{grid-template-columns:160px 1fr}
  .support-page .evidence-file-note small{grid-column:1/-1}
  .support-page .systems-grid{grid-template-columns:minmax(0,1fr)}
  .support-page .system-card{min-height:0}
  .support-page .documentation-strip{grid-template-columns:1fr 1fr}
  .support-page .documentation-strip .text-link{grid-column:2}
  .support-page .commercial-grid{grid-template-columns:minmax(0,1fr)}
  .support-page .commercial-card{min-height:300px}
  .support-page .commercial-card+.commercial-card{border-top:1px solid #d0d0d0;border-left:0}
  .support-page .support-process-list{grid-template-columns:repeat(2,minmax(0,1fr));row-gap:20px}
  .support-page .support-process-list li:nth-child(n){padding-left:0;border-left:0}
  .support-page .support-process-list li:nth-child(2n){padding-left:19px;border-left:1px solid var(--sp-line)}
  .support-page .safety-boundaries-grid{grid-template-columns:minmax(0,1fr)}
  .support-page .support-request-grid{grid-template-columns:minmax(0,1fr);gap:40px}
  .support-page .support-request-intro,.support-page .support-faq-intro{position:static}
  .support-page .support-request-intro{max-width:700px}
  .support-page .support-faq-grid{grid-template-columns:minmax(0,1fr);gap:35px}
  .support-page .support-faq-intro>p:not(.eyebrow){max-width:610px}
  .support-page .support-final-grid{grid-template-columns:1fr 220px;gap:32px}
  .support-page .support-final-mark{display:none}
  .support-page .footer-bottom{flex-wrap:wrap}
}
@media(max-width:640px){
  .support-page .site-header{height:72px}
  .support-page .header-inner{gap:10px}
  .support-page .brand-mark{width:32px;height:32px}
  .support-page .brand-name strong{font-size:11px}
  .support-page .brand-name small{font-size:6px}
  .support-page .header-actions .button{min-height:39px;padding-inline:10px;font-size:11px;gap:8px}
  .support-page .header-actions .button span{font-size:12px}
  .support-page .support-hero{padding-top:103px;padding-bottom:36px}
  .support-page .support-hero-copy h1{font-size:clamp(51px,13vw,70px)}
  .support-page .support-hero-copy>.eyebrow{font-size:11px}
  .support-page .support-hero-strap{font-size:11px;letter-spacing:.09em}
  .support-page .support-hero-description{font-size:12px}
  .support-page .support-hero-actions{display:grid;grid-template-columns:minmax(0,1fr)}
  .support-page .support-hero-actions .button{width:100%;justify-content:space-between}
  .support-page .support-hero-tags span{font-size:11px}
  .support-page .support-hero-visual img{aspect-ratio:1.04}
  .support-page .support-hero-callout{right:10px;bottom:76px;width:180px;padding:13px 14px}
  .support-page .support-hero-callout b{font-size:20px}
  .support-page .support-hero-visual figcaption{font-size:11px}
  .support-page .support-hero-note{align-items:flex-start;flex-direction:column;gap:8px;font-size:22px}
  .support-page .support-flow-rail .container{justify-content:flex-start;overflow-x:auto;min-height:53px}
  .support-page .support-flow-rail span{flex:0 0 auto;font-size:11px}
  .support-page .support-flow-rail i{flex:0 0 15px}
  .support-page .support-section-nav{top:72px}
  .support-page .support-section-nav-inner{min-height:51px}
  .support-page .support-section-nav-inner>span{display:none}
  .support-page .support-section-nav-inner>div{justify-content:flex-start;gap:19px}
  .support-page .support-section-nav a{padding:17px 0 15px;font-size:11px}
  .support-page .support-intro{padding-top:78px;padding-bottom:52px}
  .support-page .support-intro-grid{gap:24px}
  .support-page .support-intro h2,.support-page .support-section-head h2,.support-page .support-feature-card h2,.support-page .technical-copy h2,.support-page .identify-section h2,.support-page .describe-section h2,.support-page .safe-check-section h2,.support-page .systems-section h2,.support-page .commercial-section h2,.support-page .repeat-section h2,.support-page .process-section h2,.support-page .checklist-section h2,.support-page .support-request-intro h2,.support-page .support-faq-intro h2,.support-page .safety-boundaries-section h2{font-size:clamp(37px,10vw,49px)}
  .support-page .support-principle-strip{grid-template-columns:minmax(0,1fr);gap:10px;margin-top:37px;padding:17px 0}
  .support-page .support-principle-strip p{font-size:20px}
  .support-page .support-principle-strip .principle-index{grid-column:1}
  .support-page .support-router-section{padding:72px 0 76px}
  .support-page .support-router-card{padding:14px}
  .support-page .support-section-head{margin-bottom:34px}
  .support-page .router-choice-grid,.support-page .support-path-grid{grid-template-columns:minmax(0,1fr)}
  .support-page .router-choice{min-height:142px;padding:17px}
  .support-page .router-choice>b{margin-top:15px;font-size:19px}
  .support-page .router-follow-up{grid-template-columns:minmax(0,1fr);padding:13px}
  .support-page .router-result{grid-template-columns:minmax(0,1fr);gap:18px;padding:18px}
  .support-page .router-result .button{grid-column:auto;width:100%;justify-content:space-between}
  .support-page .support-paths,.support-page .technical-support-section,.support-page .identify-section,.support-page .describe-section,.support-page .evidence-section,.support-page .safe-check-section,.support-page .systems-section,.support-page .commercial-section,.support-page .repeat-section,.support-page .process-section,.support-page .checklist-section,.support-page .support-request-section,.support-page .support-faq-section{padding-block:77px}
  .support-page .support-path-card{min-height:225px;padding:21px}
  .support-page .support-feature-band{padding:69px 0}
  .support-page .support-feature-card{padding:21px}
  .support-page .support-feature-card h2{font-size:37px}
  .support-page .warranty-steps{grid-template-columns:minmax(0,1fr)}
  .support-page .warranty-steps li:nth-child(2n){padding-left:0;border-left:0}
  .support-page .feature-actions{display:grid;gap:13px}
  .support-page .technical-issue-board{padding:20px}
  .support-page .issue-chip-grid{grid-template-columns:minmax(0,1fr)}
  .support-page .identify-visual{min-height:340px;padding:20px}
  .support-page .identify-car-line{height:200px;margin-top:20px}
  .support-page .label-pin--vehicle{left:3%}
  .support-page .label-pin--charger{right:0}
  .support-page .sample-label{right:10px;width:160px}
  .support-page .identify-visual>p{left:20px;max-width:calc(100% - 190px);font-size:14px}
  .support-page .identify-list li{grid-template-columns:minmax(0,1fr);gap:3px}
  .support-page .description-compare{padding:18px}
  .support-page .description-example p{font-size:19px}
  .support-page .evidence-grid{grid-template-columns:minmax(0,1fr)}
  .support-page .evidence-grid article{min-height:0;padding:15px 0}
  .support-page .evidence-grid article+article{padding-left:0;border-left:0;border-top:1px solid var(--sp-line)}
  .support-page .evidence-grid h3{margin-top:10px}
  .support-page .evidence-file-note{grid-template-columns:minmax(0,1fr);gap:7px;padding:15px}
  .support-page .evidence-file-note small{grid-column:1}
  .support-page .stop-card{padding:23px}
  .support-page .stop-card h3{font-size:27px}
  .support-page .system-card{padding:21px}
  .support-page .system-card h3{font-size:24px}
  .support-page .documentation-strip{grid-template-columns:minmax(0,1fr);gap:13px;padding:21px}
  .support-page .documentation-strip .text-link{grid-column:1;white-space:normal}
  .support-page .commercial-card{padding:21px}
  .support-page .support-process-list{grid-template-columns:1fr 1fr}
  .support-page .support-process-list li{min-height:140px;padding-right:10px}
  .support-page .support-process-list li:nth-child(2n){padding-left:13px}
  .support-page .support-process-list h3{margin-top:15px;font-size:19px}
  .support-page .checklist-board{padding:20px}
  .support-page .checklist-board ul{grid-template-columns:minmax(0,1fr);gap:9px}
  .support-page .safety-boundaries-section{padding:60px 0}
  .support-page .safety-panel,.support-page .boundaries-panel{padding:22px}
  .support-page .safety-panel ul{grid-template-columns:minmax(0,1fr);gap:8px}
  .support-page .support-form{padding:17px}
  .support-page .support-form-grid{grid-template-columns:minmax(0,1fr);gap:13px}
  .support-page .support-form-grid .support-form-wide{grid-column:1}
  .support-page .support-context-row{grid-template-columns:minmax(0,1fr)}
  .support-page .safety-choice-grid{grid-template-columns:minmax(0,1fr)}
  .support-page .support-form-submit{align-items:stretch;flex-direction:column}
  .support-page .support-form-submit .button{width:100%;justify-content:space-between}
  .support-page .support-form-submit p{max-width:none}
  .support-page .form-security-note{grid-template-columns:minmax(0,1fr);gap:6px;padding:15px 17px}
  .support-page .support-faq-list summary{font-size:14px}
  .support-page .support-final-cta{padding:70px 0}
  .support-page .support-final-grid{grid-template-columns:minmax(0,1fr);gap:26px}
  .support-page .support-final-cta h2{font-size:clamp(43px,11vw,60px)}
  .support-page .support-final-actions{justify-items:stretch;max-width:360px}
  .support-page .support-final-actions .button{justify-content:space-between}
  .support-page .footer-top{grid-template-columns:repeat(2,minmax(0,1fr));gap:25px 16px;padding-bottom:38px}
  .support-page .footer-brand{grid-column:1/-1}
  .support-page .footer-bottom{align-items:flex-start;flex-direction:column;font-size:11px}
  .support-page .footer-bottom>div{flex-wrap:wrap}
  .support-page .footer-disclosure{text-align:left}
  .support-page .toast{bottom:82px}
}
@media(prefers-reduced-motion:reduce){.support-page *, .support-page *:before, .support-page *:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}
.support-page .identify-visual{min-height:0;padding:0;background:#222222}
.support-page .identify-visual img{display:block;width:100%;height:auto;aspect-ratio:1040/580;object-fit:cover}
.support-page .identify-visual figcaption{position:absolute;right:12px;bottom:12px;left:12px;padding:8px 10px;background:rgba(17,17,17,.78);color:rgba(255,255,255,.72);font-size:11px;line-height:1.5}
@media(max-width:640px){.support-page .identify-visual{min-height:0;padding:0}.support-page .identify-visual img{aspect-ratio:1.05}.support-page .identify-visual figcaption{right:8px;bottom:8px;left:8px;font-size:11px}}

/* Usability fixes, 2026-10-07 */
.support-page .support-form-grid>*,.support-page .support-request-grid>*,.support-page .support-context-row>*{min-width:0}
@media(max-width:640px){.support-page .support-request-grid,.support-page .support-form-grid,.support-page .support-context-row{grid-template-columns:minmax(0,1fr)}}